FAQs
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Kelp
Kelp is rich in minerals, amino acids, and polysaccharides that support the skin's natural moisture retention at a cellular level.
Saccharomyces/Sea Silt Ferment
A marine-derived ferment produced from sea silt, rich in minerals and bioactive compounds. It supports the skin's barrier function and helps calm environmental-induced inflammation — the kind of low-grade irritation that reactive skin experiences daily from pollution, weather, and hard water.
Saccharomyces Ferment
A probiotic ferment that supports the skin's microbiome — the community of beneficial microorganisms that keeps skin resilient and balanced. When the microbiome is disrupted (by harsh cleansing, over-exfoliation, or prescribed actives), skin becomes more reactive and prone to breakouts. This ferment helps maintain that balance even as you cleanse, so you are not resetting the skin's ecology every time you wash your face.
Lactobacillus
One of the most studied probiotic strains in skincare, Lactobacillus produces beneficial compounds that support skin resilience and help maintain a healthy, balanced microbiome. For clients on Roaccutane, Differin, or acid-based treatments — all of which can disrupt the microbiome — this is a meaningful addition. It means the cleanser does not just remove things; it actively supports the skin's own defences as it works.
Vegetable Glycerin
A plant-derived humectant that draws water into the skin during cleansing. Glycerin is one of the most effective and well-tolerated hydrating ingredients available, suitable for even the most reactive skin. It ensures that the cleansing process does not leave the skin parched — instead, skin is left comfortable and hydrated.
Sodium Hyaluronate
The sodium salt of hyaluronic acid, with a smaller molecular weight that allows it to penetrate more effectively. It holds up to 1,000 times its weight in water, providing hydration that continues after rinsing. In a cleanser, its role is to ensure that the barrier is not left dehydrated — a common cause of the overproduction of oil that leads to breakouts in combination and oily skin types.
Rice Water
A traditional skincare ingredient rich in amino acids, vitamins, and minerals. Rice water has been used for centuries to soothe and hydrate the skin, and it brings a gentle, conditioning quality to the cleanser. It supports the overall hydration blend and contributes to the calm, comfortable feeling the gel leaves behind.
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1.Morning and evening, dispense a small amount (a 1p-piece size is sufficient) into damp hands.
2. Gently massage over the face and neck using light, circular motions. Avoid the immediate eye area.
3. Rinse thoroughly with lukewarm water — never hot, which can strip reactive skin.
4. Pat dry with a clean towel. Do not rub.
5. Follow immediately with the Hydrating Mist to lock in hydration, then the Hydrating Face Cream to seal and protect
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Sensitive skin — mild surfactants, no harsh detergents, barrier supported throughout
• Dry skin — marine actives and plant-derived humectants hydrate as you cleanse, so skin is never left parched
• Dehydrated skin — sodium hyaluronate and glycerin draw water into the skin during cleansing, addressing transepidermal water loss at the first step
• Reactive skin— probiotic ferments and marine actives calm and support the barrier as you wash, reducing the low-grade inflammation that reactive skin experiences daily
Also suitable for:
Oily skin— cleanses excess sebum without over-drying, so the skin is not triggered into compensatory oil production
Congested skin — supports the microbiome and barrier, both of which are compromised when the skin is congested
And ideal for:
• Clients on prescribed actives — Differin, Roaccutane, Salicylic acid, AHAs, BHAs
• Teenagers— gentle enough for young, developing skin; a simple, effective first step
• Male clients — unisex texture, no fuss
• Pregnant and breastfeeding clients — gentle and non-stripping.
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No. That is precisely what this formula was designed to avoid. The gentle surfactant base (Sodium Olefin Sulfonate and Cocamidopropyl Hydroxysultaine) cleanses without the harsh detergents that cause tightness, and Polyquaternium-10 leaves the skin feeling soft and conditioned after rinsing. Dry and dehydrated skin are particularly vulnerable to that tight, drawn feeling after cleansing, and this gel was formulated with them in mind. If you have been using a foaming cleanser that leaves your skin feeling squeaky, this will feel noticeably different — clean but comfortable.
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Yes. The cleanser was formulated with these clients in mind. It uses mild surfactants and contains hydrating and barrier-supporting ingredients (glycerin, sodium hyaluronate, kelp, probiotic ferments) that are beneficial when the skin is under the stress of active treatments. Prescribed actives like Roaccutane and Differin compromise the barrier and increase sensitivity, so the most important thing your cleanser can do is cleanse without adding to that stress.
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Yes. The gel is gentle and straightforward to use, making it an excellent first cleanser for teenage skin. Teenage skin is often oily and breakout-prone but also sensitive and still developing its barrier — harsh, stripping cleansers can make breakouts worse by triggering compensatory oil production. This cleanser supports the barrier and microbiome while effectively removing excess oil, which is a far better approach for young skin than aggressive foaming cleansers.
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Absolutely. The gel has a clean, neutral texture which makes it genuinely unisex. It is popular with male clients who want an effective, no-fuss cleanser that does not feel like a "skincare product" in the traditional sense. It works particularly well for men who experience oily or breakout-prone skin but do not want a complicated routine. Cleanse, mist, moisturise — three steps, under a minute.
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Yes, it is gentle enough for twice-daily use. Most clients cleanse morning and evening. If your skin is particularly sensitised — for example, during the early stages of Roaccutane or when introducing a new active — you may prefer to cleanse once in the evening and simply rinse with lukewarm water in the morning. Listen to your skin. The gel is mild enough that twice-daily use will not cause issues for most skin types, but there is no rule that says you must cleanse twice a day.
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The cleanser is gentle and uses a mild surfactant system, which makes it suitable for most pregnant clients. Nataliya treats pregnant clients from 12 weeks onwards at the clinic and understands the additional considerations during pregnancy.
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Water, Sodium Olefin Sulfonate, Vegetable Glycerin, Cocamidopropyl Hydroxysultaine, Acrylates Copolymer, MIPA, Kelp, Rice Water, Sodium Hyaluronate, Saccharomyces Ferment, Lactobacillus, Saccharomyces/Sea Silt Ferment, Polyquaternium-10, Sodium Hydroxide, Phenoxyethanol, Ethylhexylglycerin.
Our Ingredients
Plant-Derived Propanediol- Boosts hydration, refines skin texture, and enhances the effectiveness of other moisturising actives.
Cationic Hyaluronic Acid — Bonds to skin during washing to reinforce the barrier and keep skin comfortable post-rinse.
Rice Seed Water & Rice Bran Oil — Nourishing plant extracts that soothe, soften, and help maintain balanced hydration.
Kelp- Rich in minerals, antioxidants, and natural polysaccharides, kelp helps firm the skin, reduce puffiness, and support a smooth, hydrated complexion.
Lactobacillus- Instead of containing live organisms, it acts as a postbiotic that reinforces the skin's microbiome, soothes irritation, and naturally preserves cosmetic formulations
Marine & Bio-Ferment Complex (Saccharomyces, Sea Silt, Lactobacillus) — Supports the skin's natural microbiome for a calm, healthy-looking complexion.
Glycerin-Attracts moisture, prevents post- cleanse dryness, softens harsh surfactants-suitable for all skin types.
Water- Base solvent, dilutes and stabilizes the formula.