Frequently Asked Questions
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After cleansing, apply a small, even layer to the face and neck, morning and evening. Use alone or layered over a serum. If you are using prescribed actives, allow them to absorb fully before applying. A little goes a long way; the cream is designed to sit comfortably under makeup and reapply lightly through the day if needed.
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It was built for reactive, sensitive, oily, combination, and breakout-prone skin. If your skin reacts to richer creams, feels tight after cleansing, or breaks out from heavy moisturisers, this is the formula I reach for first in clinic.
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No. The cream uses caprylic triglyceride, a lightweight lipid that delivers moisture without clogging pores, and it absorbs clean with no greasy residue. It is mattifying on application, which is why it has become popular with my oily and acne-prone clients.
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It is completely fragrance-free, with no added perfumes or essential oils. Fragrance is one of the most common triggers for reactive and sensitised skin, so leaving it out was a deliberate choice to keep the formula as calm and well-tolerated as possible.
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Most hydrating creams are built around water with a token amount of aloe. This formula has Aloe Barbadensis Leaf Juice as the second ingredient, so every application delivers genuine soothing, skin-supporting hydration rather than a thin, surface-level film. It calms reactive and post-treatment skin at a deeper level.
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It is not greasy at all. The texture is lightweight and mattifying, absorbs quickly, and leaves no residue or pilling. My clients wear it comfortably under makeup through the day, or on bare skin when they want a clean, natural finish.
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Yes to both. I use it with teenagers who are starting a simple, non-stripping routine, and it is one of the most popular formulas with my male clients because it is fragrance-free, fast-absorbing, and leaves no shine. It is a genuinely unisex cream.
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A small, even layer is enough for the full face and neck. Used morning and night, a jar typically lasts one to two months, so a little goes a long way. You do not need to apply heavily to get the benefit.
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Yes. The cream is stable and gentle enough for twice-daily use. Apply to clean skin in the morning before your SPF and makeup, and again in the evening as the last step in your routine or over your actives.
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It was developed by a skin specialist and acupuncturist with over 25 years in clinic, not formulated in a lab for a mass market. Every ingredient was chosen because reactive, breakout-prone skin tolerates it well, and the formula has been refined through years of real client feedback in my Belgravia clinic.
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Your comfort matters, so if the cream does not work for you, reach out to us and we will help you find the right next step. Every recommendation I make in clinic starts with listening to the skin, and the same applies here. You are not on your own after purchase.
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Aloe Barbadensis Leaf Juice: The second ingredient, not just a token addition. Calms and hydrates sensitised, reactive, or post-treatment skin at a cellular level.
Pro-Vitamin B5 (Panthenol): Supports the skin barrier, encourages repair, and helps reduce the dryness and flaking caused by active treatments.
Vitamin E (Tocopheryl Acetate): A stable antioxidant that protects against free radicals and environmental damage, particularly important for skin that is already compromised.
Caprylic Triglyceride: A lightweight, non-comedogenic lipid that delivers moisture without clogging pores or leaving a greasy film. The reason this cream absorbs clean.
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Aqua, Aloe Barbadensis Leaf Juice, Caprylic triglyceride, Panthenol, Sorbitol, Glyceryl Stearate SE, Potassium acetylene Phosphate, Ethylhexylglycerin, Tocopheryl (Vitamin E) acetate, Disodium EDTA, Phenoxyethanol.

